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Individual differences, diversity and inclusion

  •  English    18     Public
    Business Services Certificate III
  •   Study   Slideshow
  • Name a major cultural, religious or other tradition in the Australian Workplace
    Teacher to confirm
  •  15
  • Describe what a diverse workplace is.
    One which employ people from a wide range of background
  •  15
  • What is the difference between internal and external diversity
    Characteristics people didn't choose for themselves and cannot be changed vs characteristics influenced by others and our surroundings.
  •  15
  • Define workplace inclusion
    People feel valued and accepted in their team without having to conform.
  •  15
  • Name some inclusive workplace practices that businesses can apply.
    Leadership training, diversity policies, education and training, giving workers a voice, accepting and valuing everyone, collaborative environment.
  •  15
  • Identify TWO benefits of workplace and team diversity
    Attracts needed talent, increases work ethic, more collaboration, better problem solving skills, thinking outside the box.
  •  15
  • Name a proactive strategy for promoting workplace diversity and differences.
    Encourage open dialogue, recognise everybody's contribution, multilingual signage, encourage feedback
  •  15
  • When communicating in a diverse workplace everyone should do what?
    Use clear language, understand differences in body language, be aware of eye contact, practice reflective listening, be wary of touching , appropriate clothing
  •  15
  • When communicating in a diverse workplace everyone should do what?
    Use clear language, understand differences in body language, be aware of eye contact, practice reflective listening, be wary of touching , appropriate clothing
  •  15
  • When communicating with a person who has a guide dog you should not...
    touch the dog, call or make noises at the dog, not feed the dog.
  •  15
  • When speaking to a person with a disability it is important that you...
    treat them with respect, do not rush the conversation, speak directly to them and not their carer, use a normal tone of voice.
  •  15
  • When hiring a worker with a disability you could...
    Provide a convenient parking spot, provide extra training or mentoring, installing phones with amplified sound.
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  • EEO stands for
    Equal Employment Opportunity
  •  15
  • Name a law the Federal Government has passed to protect people from discrimination
    Age, Sex, Racial, Disability Discrimination Act (Check each date)
  •  15
  • Barriers to equal employment assist when...
    No flexibility of work hours, no adjustments for disabled employees, women are not offered same training or opportunities as men, few women in management.
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  • Name ONE type of workplace bullying
    Verbal, Physical, Psychological, Sexual
  •  15