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Resolving Conflicts
Game Code: 1602305
English
14
Public
Resolving conflicts
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Lorraine Lodge
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What is conflict?
disagreement between 2 or more people
Fight between strangers
15
What is a mediator?
Someone who stands up for a friend in an argument
Someone who doesn't take sides and helps resolve a problem
Someone who helps in a fight
15
One example of how to avoid conflict is....
Provoke a fight
Actively ignore
Walk away swearing
15
A power struggle is?
using your money to get what you want
trying to influence another person to do what you want
fighting on the ground
15
What is compromise?
Giving in on some points of a disagreement
Demanding that someone do as you say
Law
15
If you negotiate, you ______ with someone.
fight
deal
argue
15
Name one skill needed in a successful relationship.
basketball skills
shopping skills
hugging skills
communication skills
15
What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
15
A conflict can be resolved in two ways, what are they?
physically/mentally
good/bad
Constructively/destructively
15
When is it a good time to address conflict?
When all parties are angry.
When all parties are calm and able to listen to one another.
15
What is an I-Statement?
Aggressive communication
The opposite of a you-statement
Communicates the speakers feelings without causing conflict.
15
A good communicator will...
not look at the person
Listen without interrupting
use negative language
15
An example of a nonverbal response is...
nodding
yelling
apologizing
15
Remember to listen more than ___________.
walk
talk
15
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