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Resolving Conflicts
Game Code: 1602305
English
14
Public
Resolving conflicts
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Lorraine Lodge
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What is conflict?
Fight between strangers
disagreement between 2 or more people
15
What is a mediator?
Someone who stands up for a friend in an argument
Someone who helps in a fight
Someone who doesn't take sides and helps resolve a problem
15
One example of how to avoid conflict is....
Actively ignore
Provoke a fight
Walk away swearing
15
A power struggle is?
trying to influence another person to do what you want
fighting on the ground
using your money to get what you want
15
What is compromise?
Giving in on some points of a disagreement
Law
Demanding that someone do as you say
15
If you negotiate, you ______ with someone.
argue
fight
deal
15
Name one skill needed in a successful relationship.
hugging skills
basketball skills
shopping skills
communication skills
15
What is empathy?
A type of communication
Putting yourself in another's shoes so you understand them.
15
A conflict can be resolved in two ways, what are they?
physically/mentally
Constructively/destructively
good/bad
15
When is it a good time to address conflict?
When all parties are calm and able to listen to one another.
When all parties are angry.
15
What is an I-Statement?
The opposite of a you-statement
Aggressive communication
Communicates the speakers feelings without causing conflict.
15
A good communicator will...
not look at the person
use negative language
Listen without interrupting
15
An example of a nonverbal response is...
nodding
apologizing
yelling
15
Remember to listen more than ___________.
walk
talk
15
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