A booking Number must be created on every call, even if the caller states they just have a question
Yes
All Voyages require a pre payment for shore excursions?
Yes
Shore excursions are available on year in advance of the cruise departure
False
The cost of PVP is displayed in the INS screen, which means you can call it insurance?
False!
Name 3 things PVP (standard or platinum)) offers.
Emergency evacuation, Trip cancellation, Baggage delay, Accident & Sickness Medical Expense, Pre-Cruise Trip Delay
Name 4 things that need to be recapped when adding EZair to a booking.
Names and spelling, price, seat request, time and dates, layovers
Name 4 benefits a guest receives when they purchase Transfer from Princess.
Luggage assitance, Convience, all travel arrangements booked on one reservation, let someone else do the driving.
Cruise Plus hotel packages typically become available 3 months before t he cruise date?
False
Which section is not needed to become ocean ready? Medallion Pay, Security Photo, Celebration, or travel document?
Celebration
