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Food is prepared or cooked at the table and served using full silver service techniques. It is a form of entertainment, It is interactive, It allows customers to see the cooking process. What type of service style is this?
Gueridon service/ French service style
For what type of menu we use complete table cover? Table d'hote cover or A la cart cover?
Table d'hote cover
A menu that has individually priced dishes These dishes are divided into entrées, salads, mains and desserts. Is this menu À la carte or Table d’hôte ?
À la carte
Why is important to use a floor plan when we set up furniture in the dinning room?
A floor plan sets out:Where the tables will be physically positioned; The number of covers on each table;The table numbers;Which waiters will serve which tables
The executive chef will have a range of duties and responsibilities which may include, give 4 main duties?
Food offer development;Menu development;Financial & budgetary control;Control of health &safety and food safety; staff management Mgt of kitchen facilities etc
Whatever the restaurant style chosen, it will run using a Front of House team, a Back of House team and a Management team. Give one example for each team?
Open answer
List 4 main duties of restaurant manager?
Human resource mgt;Supervision of department heads & teams; Employee development; Accounting & Cost control Scheduling;Communication;Marketing; service ops etc.
The restaurant team will comprise of a variety of roles to ensure the smooth running of the dining room. These may include?
Chef de Rang; Sommelier; Station Waiters; Runners/bussers
Restaurant operations could be divided into chain and independent operations. List the 4 types of restaurant?
Fine Dining Restaurants; Casual Dining; Coffee Shops & Cafés; Quick Service Restaurants (QSR)
List 3 examples of technology used in Bar Operations?
POS systems, Stock control and monitoring, Ordering, Dispense
Bartender – The backbone and main service personnel of the operation in the bar. List 3 main responsibilities of the bartender? 3
Dispensing/serving drinks, Providing customer advice/guidance as appropriate., Maintaining food safety, taking order/payments.
List 3 roles of the Bar Team?
Bar Manager, Deputy Bar Manager, Bartender, Bar Waiter, Cellar Person,Bar Back
List 3 types of Bars operations
Cocktail bars Public houses / taverns Wine bars Music bars Sports bars Themed bars Night clubs
Provide 3 examples of complementary could be provided within CGE casinos ?
the comps within CGE casinos are given to encourage guests to stay or return and are distributed as part of the casino’s normal day to day operations.
CGE ops vary in type and size but can be generalised into 6 types, list 3 types of CGE operations?
Nevada style gaming tavern Slot parlour Stand alone casino Hotel with casino Riverboats / cruises Casino resorts
Destination style attractions that provide something different in terms of CGE. These operations can be day trip style or may form the basis of holidays/vacations with guests staying on board for days / weeks at a time.
Riverboats / cruises
What type of CGE is this?
Hotels with casinos
The business is built around electronic gaming machines and provides F&B services (often minimal in nature) in order to keep guests/gamblers in house. What type of CGE operations? Nevada Tavern style or Slot Parlour
Slot parlour
Commercial gaming entertainment operations (CGE ops) have close links to the hospitality industry. True or False
True
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