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Communication Styles
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Someone asks you to do something that you don't feel comfortable doing and you say - No, I don't want to do that.
Assertive
Your little brother keeps bugging you while you're reading a book. You say - I'm really starting to feel annoyed. Could you please stop doing that?
Assertive
You have got a cup of lukewarm coffee in a café. You call the waitress and say - I ordered coffee, not lukewarm dishwater. Please bring me a some real coffee
Aggressive
A friend promised to call for you and bring you along to the local sports club and introduce you to some people there. S/he went without you. You phone and say – I’m disappointed and hurt that you went without me. What happened?
Assertive
You are having trouble with a maths problem. You say - I must be stupid, but I don’t know how to do this problem.
Passive
You are going out with some friends. As you are leaving, your mother says – Be sure to get home in time or you’ll be in trouble.
Aggressive
At a Youth Club committee meeting, one person often interrupts you. You say – Excuse me; I’d like to finish what I’m saying.
Assertive
You’ve been on the phone to a friend for quite a while and you’d like to end the conversation. You say – I’m terribly sorry, but my mother’s waiting to use the phone.
Passive
Someone jumps the queue in the supermarket saying, “I hope you don’t mind, I’m rushing for a bus”. You say – No, it’s all right (even though you are in a hurry too).
Passive
A friend has asked you for the second day this week if s/he can copy the maths homework. You say – I’m really sick of your laziness. Do your own work for a change.
Aggressive
A friend gets silent and sulky. You say - I think something’s bothering you. We could probably work it out if you told me what’s wrong.
Assertive
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