HR & Communications Final Review | Baamboozle - Baamboozle

List Maslow's Hierarchy of need from bottom to top

Physiological, Safety, Love and Belonging, Esteem, Self Actualization

List Maslow's Hierarchy of need from bottom to top

Physiological, Safety, Love and Belonging, Esteem, Self Actualization

List Maslow's Hierarchy of need from bottom to top

Physiological, Safety, Love and Belonging, Esteem, Self Actualization

List Maslow's Hierarchy of need from bottom to top

Physiological, Safety, Love and Belonging, Esteem, Self Actualization

What is implied consent

Agreement shown through inference by signs, inaction or silence

What is informed consent

A document that states all the risks and benefits of having a procedure and requires a signature from the patient

What are Bioethics

Dilemmas or issues surrounding advances in medicine

Define Modified Wave Scheduling

Patients scheduled the first half of every hour with the second half for work-in emergency appointments

State the difference between objective and subjective

Answers will vary

Define Answering Service

A business that specializes in taking and relaying telephone messages when offices are closed

How long does it take a person to pick up on your attitude from listening to the tone of a voice?

10 seconds

Define Double Message

Answers will vary

Define Pandemic

New infectious virus, capable of being transmitted from human to human and affecting a large population over a wide geographic area to which the world populatio

State what the waiting room should look like.

Answers will vary

State what you would do if a Patient has been waiting in the waiting room for longer than 30 min.

Answers will vary

Define Flextime

Type of work schedule that may permit working different hours on different days within an available range of hours?

Define Res Ipsa loquitor

This Latin phrase means that the occurrence of wrongdoing is so obvious, no further evidence is necessary and negligence is assumed.

Define: Living will/advanced directive

written statement detailing a person's desires regarding their medical treatment

What are Ergonomics?

The design of a chair that provides lumbar back support, and facing a computer screen away from a window that might produce glare

What is the person called who initiates a lawsuit and what is the person called who responds?

Plaintiff- Defendant

Type of minor who is emotionally and intellectually mature enough to give informed consent and may be able to make health care decisions

Mature Minor

Define Subpoena Duces Tecum

Documentation, such as a patient's chart, ordered by a court

What are Good Samaritan Laws?

State laws that protect healthcare professionals and ordinary citizens from liability in case of an emergency

Define Protocol

a set of instructions used for reference that prescribes strict adherence to correct etiquette and preference

What is some information that may be included in the Patients' Past Medical History?

Childhood diseases, Previous Illnesses

What does the term Respondeat Superior mean?

The Physician is held responsible for the action of their employees, or office.

At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?

Acceptance Stage

What occurs during the "Anger" stage of dying?

A person may ask "Why Me?"

Which type of communication provides the ability to express positive and negative ideas and feelings, in an open, honest, and direct way

Assertive Verbal Communication

Which type of appointment scheduling is most likely to be used for grouping procedures during the day or week?

Clustering

What is Protected health information (PHI)

Answers will vary

Misfeasance is best described as:

Improperly performing an otherwise proper or lawful act

According to Dr. Elizabeth Kulber-Ross, most individuals who experience the impending death of a loved one will initially experience which of the following emotions as part of the grieving process?

denial

State the correct order of the communication cycle?

Sender, Message, Channel, Receiver, Feedback

What does the term Standard of Care mean?

Ordinary skills and care that must be used by all medical practitioners

What is Nonfeasance?

Failure to perform a necessary action