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Quiz: UK Business Culture and Etiquette
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Academic achievement is not enough to succeed in UK management circles.
 
True
 
False
Your manager suggests you make a development plan to improve sales, but you feel this is unnecessary. What do you do?
 
Prioritise making a development plan as your boss thinks it's important
 
Ignore your boss' suggestion as you feel confident sales are improving
 
Wait a few weeks to see if your sales improve before starting the plan
You're newly employed. Your manager sends an email to your team asking for opinions about a big decision. You should...
 
respond saying what you think as your manager is genuinely interested
 
respond saying you know your manager will make the right decision
 
assume that the email isn't for you as you are new to the team
If you want to make a good impression, it would be wiser to make a joke rather than talk about one's own achievements.
 
True
 
False
You bump into a business acquaintance who says "we should meet for a coffee soon." What does this mean?
 
It's unlikely that they will be in touch to arrange a coffee.
 
They'll definitely contact you soon to arrange to meet in the near future.
 
They'll likely contact you the next day to arrange to meet for a coffee.
How should you address senior business managers?
 
By their first name after being invited
 
Always address them as Sir/Madame
 
Always Mr/Mrs/Miss/Ms followed by their surname
Your manager asks "do you have a second?" when you are in the middle of something important. How should you respond?
 
Understand that it's something important and say 'yes, of course'
 
Tell them that you are busy
 
Ask if you could come back to them later after you've finished your task
When meeting a British business partner for the first time, what should you talk about?
 
Make 'small talk' about trivial things, eg. the weather or your journey
 
Ask if they have any children, and if so, ask to see photos
 
Don't initiate any conversation but let your partner take the lead
When introducing yourself to female business partners, you should kiss them on each cheek.
 
True
 
False
What is standard British business attire?
Suits or conservative dresses
Explain how the pace of work differs between the UK and Spain.
The pace of work in the UK is more rigid in comparison to Spain. British workers generally adhere to a strict timetable while Spanish workers are more flexible.
Do British workers socialise during working hours?
While it is true that Brits are very work-oriented in the business environment, they do take regular coffee and tea breaks to socialise.


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