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Functional Business Vocab Review 1
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  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

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What is a phrase that means "being aware of the latest information"
Keep up to date
What does transfer mean when talking about phone calls
To pass the speaker's call to another line in the company.
What does a receptionist do when they ask you to wait on the phone?
They "put you on hold."
Define "give you an overview"
To summarize the main points of something
What word do we use when someone's Zoom video stops moving?
They are frozen.
Sales have ............. this year. a) picked; b) picked up c) been picked
b) picked up
use pros and cons in a sentence
answer may vary
What are pros and cons?
advantages and disadvantages to something
Use "keep an open mind" in a sentence
Answer may vary
When would you use "You've put me on the spot"
answer may vary
What is the term for "one's position on a search engine's results page"
search ranking
Use ROI in a sentence
Answer may vary
What does ROI stand for?
Return on investment
use "surge" in a sentence
answer may vary
what is the word for "a sharp or quick increase"
surge
use "paid promotion" in a sentence
answer may vary
Define "commission"
a fee paid to a company or individual for making a sale (usually a percentage)
use "deal with administrative tasks" in a sentence
answer may vary
use "lively" in a sentence
answer may vary
What is a sales term for "potential client"
lead
Define "on hand"
available to help or support
what is the word for "the total number of people who see an ad or social media content"
reach
use "oversee" in a sentence
answer may vary
What is the word for "full of activity, energetic"
lively
What is the word for "the person who starts a company"
founder
define "oversee"
to be responsible for, to manage
define "start-up"
a new company or business
Explain "report to"
The person you report to at your job is the person who is directly in charge of what you do, who reviews your work, etc.
Define "fit in"
to be suited to a job and to get along with coworkers.
What's the word for: To learn where to go without getting lost
find your way around
What is the word for: common workplace tasks such as filing, answering phones, recording information, etc.
administrative duties
What's the word for: to travel to and from work?
commute
Define "role"
A job description or function.


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