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Passive/Assertive/Aggressive communication skill ...
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Avoid conflict at all costs
Passive
"It's all your fault"
Aggressive
"I will get my way"
Aggressive
"You are overreacting as always to this"
Aggressive
"You can't sit next to me."
Aggressive
"This is what we are doing"
Agressive
"It is fine I guess"
Passive
"I'm okay with whatever you decide"
Passive
"I feel sad when you speak over me"
Assertive
"I don't want to watch that movie. How about this one?"
Assertive
"Thank you for waiting for me"
Assertive
"I have a different opinion on this"
Assertive
Non-verbal hand movements (pointing, clenched)
Aggressive
Delivery of message carries tone of sarcasm
Aggressive
Steady, even pace of rate
Assertive
Pauses with change in speed (slow to fast) to rate of speaking
Passive
Hesitant in responding
Passive
Wobbly voice
Passive
Raising intonation at end of statement
Passive
Expression matches message
Assertive
Open posture and arms
Assertive
Makes eye contact without locking in
Assertive
Uses a conversational tone
Assertive
Glares or Stares
Aggressive
Uses loud volume
Aggressive
Arms crossed
Aggressive
Talks over others
Aggressive
Avoids eye contact
Passive
Little or no facial expression
Passive
Values others more than self
Passive
Agrees with something that goes against their feelings
Passive
Slouches back from others
Passive
Speaks softly
Passive


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