Office Orientation | Baamboozle - Baamboozle | The Most Fun Classroom Games!

________ communication, also called lateral communication, involves the flow of messages between individuals and groups on the same level of an organization

Horizontal

Identify atleast three factors to be considered in selecting communication channel

degree of urgency, level of confidentiality, privacy, audience size, location and distance, time zones

Give three examples of Written Communication

letters, memoranda, reports, agendas, notices of meetings

Outline three examples of Oral Communication

interviews, meetings and conferences, radio and television

What is the difference between verbal and Non-verbal communication

verbal communication refers to our use of words while nonverbal communication refers to communication that occurs through means other than words, such as body l

the ________ is the individual who initiates a message and is also called the communicator or source of communication

sender

What is Communication?

Communication is the passing on of information from one point(sender) to another (receiver)

The ability to use one's knowledge effectively and readily in execution or performance is known as a

Skill

The relationship that exists between the hierarchical levels of management consists of responsibility, authority and delegation. True or False

True

Who is responsible for the day-to-day operational running of the organization and is directly involved in operational activities

Supervisory management

The_______ is responsible for determining the long-term aims of the organization

Executive management

List the three levels of management

Executive management , Middle management and Supervisory management

_____ is the lines of communication between the person in the managing position and his or her subordinates.

chain of command

hierarchy is a system of persons graded in levels. True or False

True

The aim of the ____________ department is to make potential customers aware of the goods or services that the business offers and to encourage custom.

Advertising

The buying or purchasing department is not responsible for all items bought by the firm. True or False

False

induction training is a form of introduction for new employees in order to enable them to do their work in a new profession or job role within an organisation. True or False

True

This _____________ department is concerned with finding the right person for each vacant job, dismissing unsuitable workers, dealing with resignations and providing references

Human Resources

The _________ department will provide back-up services, such as centralized filing, document production and data processing.

Administration

Who is a sole proprietor ?

A sole proprietor is someone who runs and operate his or her own business

The sales department and the advertising department are sometimes combined in a single department called:

Marketing

Computer, Shredder and Multimedia Devices are types of equipment used in general and specialized Office. True or False

True

Identify the type of ergonomics

ergonomics of lighting

___________ is a science concerned with the 'fit' between people and their work.

Ergonomics

Give me another name for Traditional Office

enclosed or cellular

Identify the Office layout

Open-plan Office

Identify the Office layout

Traditional

____________is simply a matter of dividing up the managerial work and assigning specific duties to the various executive skills

Decentralization

A ____________ is the move of an employee from one position to another within the same occupational group

Deployment

__________ distribute to various parties

Disseminate

Identify the Office work space

Organized Office

Identify the Office work space

Unorganized Office

The filing clerk must ascertain that the information is categorized properly to make it easily retrievable. True or False

True

Manual storage is time consuming. True or False

True

Give one reason why businesses collect and process information

To ensure customers are getting what they want

_______is used as a medium of exchange in the process of buying and selling

Money

The Producer is also called the Manufacturer in the Channel of Distribution. True or False

True

__________entails transporting the finished product

Distribution

_________refers to how much work is accomplished in a particular work environment, over a particular period of time.

Productivity

_____is the centre of all business activities

Office