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What is an accept of assignment?
the provider accepts the fee schedule from the payer
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Discharge planning
arranging appropriate health care services for discharged patients
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Concurrent review
review for medical necessity of tests/procedures ordered during inpatient hospitalization
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Preauthorization
grants prior approval for reimbursement of a health care service
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Preadmission review
review for medical necessity of inpatient care prior
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Which is a manual-based chronological summary of all transactions posted to individual patient accounts on a specific day?
daily accounts receivable journal
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Charged for services procedures, patient personal payments, and third-party payments are entered in the computerized
patient account record
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Which is a characteristic of delinquent commercial claims awaiting payer reimbursement?
the delinquent claims are resolved directly with the payer
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Which is the best way to prevent delinquent claims?
verify health plan identification information on all patients
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Which requires providers to make certain written disclosures concerning all finance charges and related aspects of credit transactions?
truth in Lending Act
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Which is the financial record source document usually generated by a hospital?
chargemaster
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Which is an interpretation of the birthday rule regarding two group health insurance policies when the parents of a child covered on both policies are married to each other and live in the same household?
the parent whose birth month and day occurs earlier in the calendar year is the primary policyholder
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Which must accept whether a payer reimburses for procedures or services performed?
participating provider
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Which of the following steps would occur first?
clearinghouse transmits claims data to payers
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Which is the fixed amount patients pay each time they receive health care services?
copayment
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Which is an abstract of all recent claims filed on each patient, used by the payer to determine whether the patient is receiving concurrent care for the same condition by more than one provider?
common data file
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Noncovered benefits are also called an
exclusion
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Which describes any procedure or service reported on a claim that is not included on the payer's master benefit list?
noncovered benefit
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Comparing the claim to payer edits and the patient's health plan benefits is part of claims
adjudication
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Which of the following steps would occur first?
Health insurance specialist completes electronic or paper based claim
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The sorting of claims upon submission to collect and verify information about the patient and provider is called claims
processing
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Which is a group health insurance policy provision that prevents multiple payers from reimbursing benefits covered by other policies?
coordination of benefits
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Which supporting documentation is associated with submission of an insurance claim?
claims attachment
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The chargemaster is a(n)
computer-generated list used by facilities, which contains procedures, services, supplies, revenue codes, and charges
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A claim that is rejected because of an error or omission is considered a(n)
open claim
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Which is considered a covered entity?
private-sector payers that process electronic claims
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A series of fixed-length records submitted to payers to bill for health care services is an electronic
flat file format
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The transmission of claims data to payers or clearinghouses is called claims
submission
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Providers who do not accept assignment of Medicare benefits do not receive information included on the ______________, which is sent to the patient
Medicare Summary Notice
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Which means that the patient and/or insured has authorized the payer to reimburse the provider directly?
assignment of benefits
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Deductibles, copayments, and noncovered charges are considered
self-pay balances billed to the patient
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The analysis of reimbursement received from third-party payers identifies variations in expected payments or contracted rates and may result in submission of ____________ to third-party payers
appeal letters
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The process of posting electronic remittances based on third-party payer reimbursement involves
analyzing electronic reimbursement received from payers to identify variations in expected payments
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CMS-1500 or UB-04 claims that are resubmitted to third-party payers usually result in payment delays and claims denials. The resubmission of claims is a result of
entering late or lost charges or making corrections to previously processed CMS-1500 or UB-04 claims
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Diagnosis and procedure codes that are entered incorrectly during billing and claims processing result in ___________ by the third-party payer
denied and rejected claims
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To determine if a patient is receiving concurrent care for the same condition by more then one provider, the payer will check the claim against the
common data file
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A clearinghouse that coordinates with other entities to provide additional services during the processing of claims is a
value-added network
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The provision in group health insurance policies that specifies in what sequence coverage will be provided when more than one policy covers the claim is
coordination of benefits
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To determine whether a claim is delinquent, review the status of all outstanding claims from each payer and payments due from patients by generating an accounts receivable_____ report.
aging
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Which federal law protects consumers against harassing or threatening phone calls from collectors?
Fair Debt Collection Practices Act
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What special handling is required if a patient requests a copy of the remittance advice (remit) that contains information about multiple patients?
identifying information about all patients except the requesting patient is removed
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A chronological summary of all transactions posted to individual patient accounts on a specific day is recorded on a(n)
day sheet
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Another name for the patient account record is the patient
ledger
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Which is considered the financial source document?
superbill or encounter form
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The cycle of an insurance claim is initiated when the
health insurance specialist complete the CMS-1500 claim
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The person in whose name the insurance policy is issued is the
policyholder
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If the claim was denied because the service is not covered by the payer, the claim is
not paid by the third-party payer
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Patients can be billed for
noncovered procedures
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Which CPT modifier will require supporting documentation for payment?
-22 (unusual procedural services)
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Electronic claims are
checked for accuracy by billing software programs or a health care clearinghouse
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The intent of mandating the Health Insurance Portability and Accountability Act (HIPAA) national standards for electronic transaction was to
improve the efficiency and effectiveness of the health care system
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Which claim status is assigned by the payer to allow the provider to correct errors or omissions on the claim and resubmit for payment consideration?
pending
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Supporting documentation that is attached to the CMS-1500 is either copied from the patient's chart or developed (e.g., letter delineating unlisted service provided). The letter is referred to (in the CPT coding manual) as a(n)
special report
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Which is an example of supporting documentation?
operative report
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Managed care organizations impact a practice's administrative procedures by requiring
special patient interviews to ensure preauthorization and to explain out-of-network requirements if the patient is self-referring
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Managed care originally focused on cost_______by restricting health care access through utilization management and availability of limited benefits.
reductions
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Administrative services performed on behalf of a self-insured managed care company can be outsourced to a(n)
third party administrator (TPA)
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Arranging for a patient's transfer to a rehabilitation facility is an example of
discharge planning
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The Quality Improvement System for Managed Care (QISMC) was established by
Medicare
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Which would likely be subject to a managed care plan quality review?
results of patient satisfaction surveys
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Which act of legislation provided states with the flexibility to establish HMOs for Medicare and Medicaid programs?
OBRA
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Which was created to provide standards to assess managed care systems in terms of indicators such as membership, utilization of services, quality, and access?
HEDIS
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Accreditation organizations develop________ that are reviewed during a survey process that is conducted both offsite and onsite
standards
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Currently, more than 70____ Americans are enrolled in some type of managed care program in response to regulatory initiatives affecting health care cost and quality
million
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A case manager is responsible for
developing patient care plans for health services provided to enrollees
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Which is assessed by the National Committee for Quality Assurance?
managed care plans
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Which type of consumer-directed health plan carries the stipulation that any funds unused will be lost?
health care reimbursement account
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Which type of health plan funds health care expenses by insurance coverage and allows the individual to select one of each type of provider to create a customized network?
customized sub-capitation plan
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Accreditation is a _______process that a health care facility can undergo to show that standards are being met.
voluntary
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Which is the method of controlling health care costs and quality of care by reviewing the appropriateness and necessity of care provided to patients?
utilization management
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The primary care provider is responsible for
supervising and coordinating health care services for enrollees
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If a physician provides services that cost less than the managed care capitation amount, the physician will
make a profit
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Which act of legislation permitted large employers to self-insure employee health care benefits?
ERISA
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Employees and dependents who join a managed care plan are called
enrollees
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(POS) Point-Of-Service Plan
patients can use the managed care panel of providers (paying discounted health care costs) or self-refer to out-of-network providers,and higher health care cost
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(HMO) Health Maintenance Organization
provides comprehensive health care services to voluntarily enrolled members on a prepaid basis
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(EPO) Exclusive Provider Organization
provides benefits to subscribers who are required to receive services from network providers
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(IDS) Integrated Delivery System is an
organization of affiliated providers' sites that offer joint health care services to subscribers
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(PPO) Preferred Provider Organization is a
contracted network of health care providers that provide care to subscribers for a discounted fee.
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In managed care, the primary care provided (PCP) typically receives a capitation payment and is responsible for managing all if an individual's health care; when the PCP arranges for the individual to receive care from a specialist), is
Sub-Capitation
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Which define employer contributions and ask employees to be more responsible for health care decisions and cost sharing?
consumer directed health plans
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Which is a voluntary process that a health care facility or organization undergoes to demonstrate that it has met standards beyond those required by law?
accreditation
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Which administrative procedure should a medical practice follow when it contracts with a managed care organization (MCO)?
Maintain a separate bookkeeping systems for each capitated plan.
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The term that describes requirements created by accreditation organizations is
standards
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A_________is responsible for supervising and coordinating health care services for enrollees
primary care provider
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A nonprofit organization that contracts with and acquires the clinical and business assets of physician practices is called a
medical foundation
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The Medical Center received a $100,000 capitation payment in January to cover the health care costs of 150 managed care enrollees. By the following January, $80,000 had been expended to cover services provided. The remaining $20,000 is
retained by the Medical Center as profit.
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Which term best describes those who receive managed health care plan services?
enrollees
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The intent of managed health care was to
replace fee-for-service plans with affordable, quality care to health care consumers.
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