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7.3 functional laguage
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Delimiter between question and answer:

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  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






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g. [Please understand] I see your point.
D. Assuring a customer
f. [Beata] is absolutely right on this.
C. Supporting a colleague
e. Let me [do some calculations and speak to my people].
E. Outlining your next step.
d. [Beata] has filled me in on all of the details.
B. Confirming you already have specific information.
c. I just want to hear about that.
A. Explaining the reason for the conversation.
b. [Beata] is correct about that.
C. Supporting a colleague
a. I am sure we'll [come up with a solution].
D. Assuring a customer