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Effective Listening
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Which barrier is LEAST affected by communication training?
 
Cultural Differences
 
Emotion
 
Lack of Know How
 
Time & place
Which of the following barrier is not caused by external pressure?
 
boredom
 
visual distraction
 
physical setting
 
noise
Which barrier is MOST influenced by personal traits?
Individual makeup
A confident team leader talks constantly. Team members stay silent despite concerns. Which 2 barriers contribute MOST?
Leadership + Silence as Agreement
A lecturer speaks clearly, but students remember little information. The most likely barrier is
Lack of Know-How
A team member notices a problem but avoids speaking up to avoid conflict. The barrier in this situation is
Silence as Agreement
Good listeners always agree with the speaker.
 
false
 
true
A leader refuses feedback because they fear losing authority. What barrier is shown?
Image of Leadership
A lecturer asks, "Any questions?" Local students immediately respond. Several international students remain silent. What barrier may explain this?
Cultural differences
A student receives bad feedback in a noisy café and becomes defensive. Which TWO barriers are involved?
 
Time & place + Emotion
 
External pressure + Emotion
 
Individual makeup + External pressure
 
Emotion + Individual makeup
A student focusing on the feeling of being criticized rather than the advice is hindered by:
 
emotion
 
lack of know how
 
external pressure
 
individual makeup
Which of the following is a component of "Individual Makeup"?
 
Experience
 
Apprearance
 
Opinions
 
Timing
Cultural differences impact which aspect of listening?
 
How listening is perceived
 
The speed of the speaker only
 
Giving external pressure
 
Emotion of the speaker
External pressure always comes from the environment.
 
false
 
true
Which barrier is MOST influenced by personal traits?
Individual makeup
A student avoids eye contact during discussions. Others think they are uninterested. The barrier occured is
Cultural differences
During a group project meeting, Amir spends most of the discussion thinking about how to defend his own idea. Although his teammates explain several concerns, he barely remembers what they said when it is his turn to respond.
individual makeup
A discussion takes place in a crowded, noisy café. What barriers of listening is present?
time & place
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