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_______ refer's to ones attitude towards a subject
Tone
Give me a good example of a "closing".
Thank you, sincerely, have a great night, etc.
You want to make sure you _________ your email before sending it out.
Proofread or review
The tone of an email can often be _________, so it's important to use positive wording.
Misunderstood or misconstrued
Name a downside to using email:
(answers will vary)
Name a downside to using email:
(answers will vary)
Give an example of text lingo that we do NOT want to include in our emails?
LOL, OMG, TYSM, etc.
Using WHAT makes it seem like you are yelling in an email?
Caps or bold print
It is respectful to always say ________ ________ to the reader at the end of an email.
Thank you
It is important to send emails with a positive ________.
Tone
The subject of an email is usually what?
A short description of what the email is going to be about
Name at least 3 parts of an email (out of the 5):
address, subject, body, greeting, closing
What is email etiquette?
The set of rules or behavior that one should follow when sending an email
Name THREE reasons why we might want to send an email to someone:
ask about an assignment, a grade, extra help, absent 
Responding to the person shows that you are engaged and ________.
Listening or interested
Not being interested in a topic that you have to sit through is considered to be a __________
Distraction
True or false: A headache is a common distraction
True
Give me two examples of verbal feedback:
telling the person you understand, asking questions, "uh-huh", "no-way"
The two important ways to be an active listener are giving ___________ & asking ___________.
Feedback & Questions
The speaker can be a distraction if they:
speak too fast or slow, have an accent, speak in a monotone voice (etc)
Your friend is getting a new puppy. What's a good follow up question to ask?
What kind? What's his name? When do you get him? Etc.
It is always important to ask follow up ____________ to show the person you are listening-
Questions
Name two examples of nonverbal feedback:
nodding your head, smiling, sitting up straight, facial expressions
True or false: Feelings can be a distraction
True
True or false- some things require a HIGHER or LOWER attention level
True
Anything that keeps your attention level from where it should be is known as a ______________.
Distraction
Name ONE thing you can do to raise your attention level
Sit up straight, face the speaker, making sure you can hear the speaker
We can measure our level of attention needed with a listening attention level ___________.
Meter
What is the first step of listening?
Hearing


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