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OPEN DISCUSSION: What do you usually shop for online?
OPEN DISCUSSION: How do you decide what to buy?
OPEN DISCUSSION: Do sales really help people save money?
Why do people make shopping lists?
 
to stay focused
 
to buy more
 
to shop slowly
What does “waste of time” describe?
 
something not useful
 
something expensive
 
something popular
Why does the customer thank the salesperson?
 
they were helpful
 
they gave a discount
 
they worked quickly
What problem does online shopping have?
 
you can’t try items
 
prices never change
 
returns are impossible
Why does the speaker feel satisfied after shopping?
 
they found what they needed
 
they spent all their money
 
they waited long
What does “purchase” mean?
 
buy something
 
return something
 
compare prices
Why do people check reviews before buying?
 
to avoid bad products
 
to waste time
 
to look fashionable
Why does the customer hesitate in the conversation?
 
they are unsure about the choice
 
they forgot money
 
they are late
What does “recommendation” mean?
 
suggestion from someone
 
a complaint
 
a receipt
What happens when you don’t plan before shopping?
 
you may overspend
 
you save money
 
you shop faster
Why does the speaker shop in the evening?
 
after finishing work
 
stores are empty
 
prices drop
What does “stressful” describe?
 
causing worry or pressure
 
exciting and fun
 
cheap and easy
Why does the customer ask about a return policy?
 
in case the item doesn’t work
 
to get a discount
 
to save time
What does “wait in line” mean?
 
stand and wait to pay
 
look for discounts
 
compare prices
In the conversation, what helps the customer decide?
 
the salesperson’s advice
 
the brand name
 
the price tag
Why does the speaker dislike shopping during sales?
 
stores are too crowded
 
prices are higher
 
items are limited
What does “overspend” mean?
 
spend too much money
 
save money carefully
 
pay in cash
Why do people shop at malls?
 
many stores in one place
 
better exercise
 
quieter environment
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