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Chapter 9 – The Flow of Food: Service
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What is required before refilling a take-home beverage container brought back by the same guest?
 
Designed for reuse, provided by the operation, properly cleaned/sanitized
 
Staff approval only
 
A signed waiver
 
It must be rinsed with cold water
How long may refrigerated TCS food prepared on-site be kept in a vending machine?
 
Seven days
 
Until it runs out
 
Three days
 
Four hours
What temperature should refrigerated TCS food in vending machines be held at?
 
41°F (5°C) or lower
 
Room temperature
 
50°F (10°C)
 
45°F (7°C)
How should fresh fruit with edible peels be prepared before being placed into a vending machine?
 
Wash and wrap it
 
Leave unwashed
 
Peel it before storing
 
Spray with sanitizer
What must vending machines do if TCS food stays in the danger zone too long?
 
Automatically prevent dispensing and discard the food
 
Keep selling it
 
Notify the supplier
 
Discount the product
What daily requirement applies to TCS food in vending machines?
 
Check expiration/use-by dates daily and discard expired items
 
Allow sale past the use-by date if refrigerated
 
Sell within 14 days
 
Check temperature weekly
How must TCS food be dispensed from vending machines?
 
In its original container
 
In plastic wrap
 
In reusable containers
 
Wrapped by staff
Where must garbage containers be placed at a catered event?
 
Away from storage, prep, and serving areas
 
Close to guest tables for convenience
 
Near the service tables
 
Next to the cold-holding equipment
Where should raw fish be stored when transporting food to a catering event?
 
Separate from or below ready-to-eat salads
 
On top of salads
 
Anywhere in the vehicle
 
Mixed with ready-to-eat food
What type of containers should be used when transporting food to an off-site location?
 
Insulated, food-grade containers
 
Recycled cardboard boxes
 
Open metal trays
 
Single-use plastic tubs
When do bulk bakery products in self-service areas NOT need labeling?
 
Made on-site or in a regulated facility same owner and 0 health claims
 
When customers request no labels
 
When required by law
 
When they include nutrient claims
What helps prevent contamination in self-service areas?
 
Not allowing guests to refill dirty plates
 
Allowing guests to use their hands
 
Providing one utensil for multiple items
 
Letting guests reuse plates
How can food in a self-service area be protected from contamination?
 
Use sneeze guards, display cases, or protective packaging
 
Use large serving spoons
 
Allow guests to serve without barriers
 
Leave food open for airflow
What requirements must growlers meet to be refilled with beverages such as beer?
 
Effectively cleaned, rinsed with hot H2O & refilled w/ a contamination-free
 
They must be rinsed with cold water only
 
They must be single-use
 
They can be any container the guest provides
Under what condition(s) may take-home containers be refilled?
 
It is designed to be reused and can be cleaned/sanitized
 
The container was provided by the operation
 
The container is brought from home
 
The container is single-use
How should utensils be stored during buffet service?
 
In the food with the handle above the rim
 
Under the food
 
On a dirty surface
 
In water at 70°F (21°C)
How often must utensils used to serve the same food be cleaned and sanitized?
 
Every four hours
 
Every two hours
 
Every hour
 
Only when switching foods
What can be used instead of gloves to handle ready-to-eat food?
 
Tongs
 
Spatulas
 
Bare hands
 
Pot holders
What must a food handler do when handling ready-to-eat food?
 
Wear single-use gloves
 
Use a towel barrier
 
Minimize bare-hand contact
 
Sanitize hands only
A guest returns an untouched burger that was delivered by mistake. What should the staff do?
 
Discard the burger
 
Save it for employee meal
 
Use the burger for another order
 
Re-serve the burger to the correct guest
Which item(s) may be re-served to another customer?
 
Unopened wrapped crackers
 
Condiment bottles that remain closed between uses
 
Uneaten bread
 
Unused salsa
How should flatware be handled to prevent contamination?
 
By the handle
 
By the food-contact end
 
By wiping with a towel
 
With bare hands
How should clean glasses be carried to prevent contamination?
 
Carried in a rack
 
Carried on a tray
 
Held by the top
 
Stacked to save space
How can service staff correctly handle dishes and glassware to prevent contamination?
 
Do not touch food-contact areas
 
Hold dishes by the bottom or edge
 
Hold dishes by touching food-contact surfaces
 
Hold glasses by the rim
When may preset tableware on dining tables be left uncovered?
 
They are removed when guests are seated
 
They are cleaned and sanitized after guests leave
 
If guests sit 15" away from the tableware
 
If guests are seated immediately
What is required to properly hold hot ready-to-eat TCS food without temperature control?
 
The food is labeled with a discard time 4 hours after removal
 
The food is sold or thrown out within 4 hours
 
The temperature cannot drop below 70°F (21°C)
 
The food is held at 70°F (21°C) before removal
How long can hot ready-to-eat TCS food be held without temperature control?
 
4 hours
 
1 hour
 
6 hours
 
2 hours
How long can cold ready-to-eat TCS food be held without temperature control?
 
6 hours
 
1 hour
 
2 hours
 
4 hours