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Communication Skills
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You were promoted and your peers now, feel you are
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You tell someone, “Wow, your English has improved a lot!” intending to praise them but they seem offended.
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You don’t respond to messages for a day because you’re busy, but your classmate assumes you’re angry. They stop including you in group work.
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You tell a friend, “It’s not a big deal, you’ll be fine,” to comfort them, but they take it as you not caring.
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Someone overhears part of a private chat you had and thinks you were badmouthing about them, but you weren’t.
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A teammate didn’t join a meeting, and you assume they’re lazy, later you find out they didn’t get the calendar invite.
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You and a close friend have completely opposite opinions on a sensitive topic (like politics or religion). How do you keep the conversation respectful?
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You receive feedback that feels more like a personal attack than constructive criticism. How do you respond?
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You’re giving a presentation and someone in the audience keeps whispering and laughing.
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You need to apologize for something you said that was taken the wrong way, but you still feel you were right.
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A friend shares a personal problem, but you don’t know what to say. What’s the best way to show support?
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You’re in a group chat, and someone makes an offensive comment. Do you speak up? How?
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You need to ask a favor from a friend who’s been really busy lately. How do you phrase it so it doesn’t feel demanding?
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You misunderstood someone’s text and got upset, but now realize it was a joke. How do you fix things?
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You promised to meet someone, but you won't be able to go. What’s the best way to communicate it?
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Someone keeps checking their phone while you’re talking. How do you respond politely?
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A colleague disagrees with your point during a discussion and raises their voice. How do you keep the situation calm?
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You’re explaining something complicated, and your listener looks confused but won’t say anything. How do you adjust?
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You need to give someone negative feedback, but you don’t want to hurt their feelings. How do you say it?
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You accidentally send an email/message with a mistake or wrong attachment. What do you do next?
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You have to present, but your teammate keeps talking over you. How do you handle it during the presentation?
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You have an idea in a meeting, but someone else interrupts and takes credit for it. What’s your move?
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Your boss gives you feedback you don’t agree with. How do you respond respectfully?
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You’re in a group project and one member never replies to messages. The deadline is tomorrow, what do you do?
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