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Session 5 Learning Aim A1 and A2 recap
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If a business has strong internal communication, how could this help marketing?
 
Teams coordinate more, ensuring consistent customer message
 
It reduces the need for advertising
 
It eliminates external influences
 
It leads to fewer meetings
How might limited finance change the marketing mix?
 
The business may choose cheaper promotional methods
 
It won’t have any effect
 
It allows more TV advertising
 
It increases staff numbers
What can the size or culture of a business influence?
 
The type and scale of marketing it can do
 
The legal environment
 
The weather conditions
 
The number of products made
Why does staff expertise matter in marketing?
 
Skilled staff produce higher quality campaigns and ideas
 
It affects tax and finance
 
It controls customer spending
 
It increases production costs
How can budget affect marketing decisions?
 
It limits which activities or media can be used
 
It determines staff uniforms
 
It has no impact
 
It only affects product design
Which of the following is an internal influence on marketing?
 
Budget and finance available
 
Political change
 
Consumer lifestyles
 
Competitor actions
What connects segmentation and branding?
 
Segmentation defines audience so branding can be targeted
 
Branding identifies audience; segmentation creates the logo
 
Segmentation increases profits directly
 
They are unrelated concepts
Why is a USP important for branding?
 
It differentiates the brand from competitors
 
It makes pricing easier
 
It shows financial success
 
It limits creativity
What does USP stand for?
 
Unique Selling Proposition
 
Unique Sales Plan
 
User Sales Potential
 
United Sales Process
How does segmentation help with branding?
 
It helps create a brand that appeals to a defined audience
 
It reduces advertising costs
 
It changes the company name
 
It removes the need for promotion
Which statement best describes a niche market?
 
A clearly defined group with specific needs or interests
 
A small, specialised part of a larger market
 
A market with no competition
 
A market controlled by one brand
What is a mass market?
 
A large market where many people buy similar products
 
A market aimed at wealthy consumers
 
A market for expensive products only
 
A specialist, niche audience
Which list shows the four types of segmentation?
 
Demographic, Geographic, Psychographic, Behavioural
 
Visual, verbal, emotional, practical
 
Local, Regional, National, Global
 
Primary, Secondary, Quantitative, Qualitative
What is market segmentation?
 
Splitting the market into groups with similar characteristic
 
Dividing staff into departments
 
Creating different logos for products
 
Selecting suppliers
Why should marketing objectives be SMART?
 
To make them specific, measurable and realistic
 
Because it looks professional
 
To reduce the number of objectives
 
Because customers expect it
What’s the main difference between a marketing aim and a marketing objective?
 
Aims are broad goals; objectives are specific and measurable
 
Aims are always financial; objectives are creative
 
Aims change weekly; objectives stay fixed
 
Objectives are optional
What does “stimulating demand” involve?
 
Encouraging customers to buy via advertising or promotion
 
Encouraging customers to buy by making products cheaper
 
Encouraging customers to buy by waiting for seasonal trends
 
Encouraging customers to buy by analysing sales data
What does “anticipating demand” mean?
 
Predicting what customers will want in future
 
Selling to current customers
 
Responding to complaints
 
Lowering prices after launch
Why is marketing important for a business?
 
It helps attract and retain customers to meet business aims
 
It helps hire staff
 
It focuses on product design only
 
It reduces production costs
Which of the following are the four key principles of marketing?
 
Anticipate, Recognise, Stimulate, Satisfy Demand
 
Design, Delivery, Development, Demand
 
Analyse, Report, Segment, Sell
 
Price, Product, Place, Promotion