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Session 5 Learning Aim A1 and A2 recap
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If a business has strong internal communication, how could this help marketing?
Teams coordinate more, ensuring consistent customer message
It reduces the need for advertising
It eliminates external influences
It leads to fewer meetings
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How might limited finance change the marketing mix?
The business may choose cheaper promotional methods
It won’t have any effect
It allows more TV advertising
It increases staff numbers
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What can the size or culture of a business influence?
The type and scale of marketing it can do
The legal environment
The weather conditions
The number of products made
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Why does staff expertise matter in marketing?
Skilled staff produce higher quality campaigns and ideas
It affects tax and finance
It controls customer spending
It increases production costs
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How can budget affect marketing decisions?
It limits which activities or media can be used
It determines staff uniforms
It has no impact
It only affects product design
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Which of the following is an internal influence on marketing?
Budget and finance available
Political change
Consumer lifestyles
Competitor actions
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What connects segmentation and branding?
Segmentation defines audience so branding can be targeted
Branding identifies audience; segmentation creates the logo
Segmentation increases profits directly
They are unrelated concepts
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Why is a USP important for branding?
It differentiates the brand from competitors
It makes pricing easier
It shows financial success
It limits creativity
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What does USP stand for?
Unique Selling Proposition
Unique Sales Plan
User Sales Potential
United Sales Process
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How does segmentation help with branding?
It helps create a brand that appeals to a defined audience
It reduces advertising costs
It changes the company name
It removes the need for promotion
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Which statement best describes a niche market?
A clearly defined group with specific needs or interests
A small, specialised part of a larger market
A market with no competition
A market controlled by one brand
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What is a mass market?
A large market where many people buy similar products
A market aimed at wealthy consumers
A market for expensive products only
A specialist, niche audience
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Which list shows the four types of segmentation?
Demographic, Geographic, Psychographic, Behavioural
Visual, verbal, emotional, practical
Local, Regional, National, Global
Primary, Secondary, Quantitative, Qualitative
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What is market segmentation?
Splitting the market into groups with similar characteristic
Dividing staff into departments
Creating different logos for products
Selecting suppliers
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Why should marketing objectives be SMART?
To make them specific, measurable and realistic
Because it looks professional
To reduce the number of objectives
Because customers expect it
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What’s the main difference between a marketing aim and a marketing objective?
Aims are broad goals; objectives are specific and measurable
Aims are always financial; objectives are creative
Aims change weekly; objectives stay fixed
Objectives are optional
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What does “stimulating demand” involve?
Encouraging customers to buy via advertising or promotion
Encouraging customers to buy by making products cheaper
Encouraging customers to buy by waiting for seasonal trends
Encouraging customers to buy by analysing sales data
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What does “anticipating demand” mean?
Predicting what customers will want in future
Selling to current customers
Responding to complaints
Lowering prices after launch
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Why is marketing important for a business?
It helps attract and retain customers to meet business aims
It helps hire staff
It focuses on product design only
It reduces production costs
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Which of the following are the four key principles of marketing?
Anticipate, Recognise, Stimulate, Satisfy Demand
Design, Delivery, Development, Demand
Analyse, Report, Segment, Sell
Price, Product, Place, Promotion
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