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Chapter 1 Prostart
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The condition where, or feeling that, demands exceed the resources available for use is called
Stress
Someone who advises, offers insight, and provides feedback on career development plans and progress is a(n)
Mentor
What important skill for building a career involves the use of tools to increase a person's efficiency and productivity?
Time management
Member of the restaurant who oversees the kitchen, from supervising to purchasing food supplies & making menu decisions
Executive chef
Which member of a restaurant operation is responsible for overall planning, direction, and coordination of the operation
General manager
Which entry-level position helps the more experienced cooks and chefs prepare and cook guests' orders?
Prep cook
Method of connecting with people to build relationships for career advancement, industry updates, career enhancement etc
Networking
Which font-of-the-house job provides the first impression of the operation to guests and takes guests to their table?
Host/hostess
Which describes a job that requires little or no previous experience?
Entry level
Back-of-the-house employees serve guests directly
false
People advance in their careers by mastering the skills needed for their jobs and taking on responsibilities.
true
Managers oversee the entire kitchen, from supervising all kitchen employees to purchasing food supplies, etc.
false
Entry level jobs in the restaurant and foodservice industry include busser and cashier.
true
The purpose of networking is to connect w/ people to build relationships that may result in career advancement
true
Which back-of-the-house employee is responsible for creating recipes and preparing meals?
Sous chef
Who is the highest ranking member of the culinary team?
Executive chef
Which front-of-the-house employee usually makes the first impression with guests?
Host
Which is an entry-level job in the foodservice industry?
Server
Which employee would you find in the front of the house?
Buser
A company that allows another to use its name, sell its products, and receive services is a(n)
franchise
One of the first national fine-dining chains was
Ruth’s Chris Steak House.
What was the name of the first chain of quick-service hamburger restaurants?
White Castle
Roy Allen and Frank Wright created the first franchise company called
A&W.
Who is known as the father of modern French cuisine, or nouvelle cuisine?
Fernand Point
Who is responsible for popularizing French cuisines and techniques in the United States?
Julia Child
Who is credited with establishing the exact rules of conduct and dress for chefs?
Georges Escoffier
Who defined the art of the grand cuisine?
Marie-Antoine CarĂŞme
An assembly-line process of serving food quickly & cheaply without the need for servers is ___.
cafeteria service
What developed during the Middle Ages to organize members with similar interests or professions
Guilds
Where did the first café open?
Oxford, England
What elaborate& refined system of food preparation was brought from Italy to France inthe1500s?
Haute cuisine
Establishments that catered to travelers, traders, & visiting diplomats in ancient Greece were
phatnai
In ancient Greece, the private clubs that offered food to members were known as
lesche.
Production and manufacturing markedly increased during which historical period?
Industrial Revolution
All of the services that people will need and pay for when they are away from home are called
travel & tourism.
Services that people use and receive when they are away from home are referred to ___ services.
hospitality
Today the travel and tourism industry averages annual sales of more than
$1 trillion.
A business that operates foodservice for companies in the manufacturing or service industry is
contract feeder.
In which commercial segment does the event host choose the menu for a specific number of people
Catering
Cafés became popular in Europe after coffee from ____________ was introduced.
Africa
In which type of restaurant do customers order and pay before eating?
Quick service
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