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Sparefoot Day 1
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What two tools will we work with when assisting Sparefoot inquiries?
PITA & MyFoot
What is Sparefoot?
-
Which Page in MyFoot gives clients a list of all of their facilities?
Overview
Which option on the Products tab must be checked for a facility to show on Sparefoot?
CPA Network
Which FMS products currently supports Online Move-ins from SpareFoot?
SE & SL
What is Search Metrics by Zip used for?
Monitors the health of the platform in the search area.
Can a client add a facility to their account on MyFoot?
Yes
Which tabs in PITA are for Tier 2 use only?
Report-Utilities-Accounts
Where can you reset a Myfoot user password?
Users Tab
Which Page of MyFoot contains Contactless and Online Move-in settings?
Move Ins
Which option(s) must be set for a facility to receive a ranking boost?
Override NPV, Override Move In Rate, Override Submit Rate
Which button on the Inventory Details tab controls facility visibility?
Hide / Unhide
What should be done if the "Billable Entity ID" is Red on the Facility Visibility tab? Select all that are apply
Advise the client to set a payment method on my.sparefoot.com and If the clients needs a new payment method transfer to the billing department.
What must we do before resetting an admin password?
Create a code of your choosing, send the code in an email to the address for which you are resetting the password, and verify the Admin's identity by having the
Explain the contactless badge
Offer a Contactless Move-in process.
Can clients import or edit Reviews on Sparefoot?
No
Can we edit facility amenities in PITA?
No
Guide us on how to find a facility myfoot page
Inventory > Search for facility > facility myfoot link
Can clients request reviews in Sparefoot?
Yes, they can.
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