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If the "Starts" date is greyed out during move-in, what is the most likely reason?
The Program Defaults Move-In settings don’t allow future/past dates
What happens to existing discount plans when a tenant is transferred?
They automatically transfer to the new unit
A tenant rents two units but is getting billed separately. What should you do?
Link the units so both charges appear on one bill
To apply a discount during the move-in process, where should the customer click?
On the “+” sign next to the Initial Rent charge
When selecting a move-out date, which menu controls whether backdating or future-dating is allowed?
Setup → Program Defaults → Move Out
When should the “Put Tenants in Units” feature be used?
To correct an account after an undo move-out is no longer possible
Which of the following prevents a move-out from being reversed?
More than 5 days have passed , refund/payment made on the account or move out was due to transfer
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