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Addressing hotel problems
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Problems with the billing
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Safety deposit box not opening
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Key card not working
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Lost room key
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Incorrect room service order
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Billing error (e.g.
 
incorrect charges)
 
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Missing toiletries (e.g.
 
shampoo
 
soap)
 
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Room not cleaned properly
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Inadequate lighting in the room
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Strange smell in the room
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Uncomfortable bed or pillows
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Noisy room (e.g.
 
due to street noise or loud neighbors)
 
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Malfunctioning electrical outlets
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TV remote missing or not working
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Wi-Fi not working
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Air conditioning or heating not functioning
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No hot water in the shower
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