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Email Writing
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Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

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Reply promptly to all relevant emails.
 
do
 
don't
Double-check before you click send.
 
do
 
don't
Forgetting Your Signature.
 
don't
 
do
Include a brief and clear subject line.
 
do
 
don't
Use too many exclamation Points.
 
don't
 
do
Keep your message concise.
 
do
 
don't
Be too familiar.
 
don't
 
do
Use an appropriate greeting.
 
do
 
don't
How long is effective subject line?
2-3 words
What would you do before sending an email?
Proof-read
Would you use long sentences or short sentences?
.
You should use lot of colours and emoticons. True and False.
False
Name any 3 things you should do to write effective emails.
..
Name any 3 things you can do to manage emails better.
.
Name any 3 things you should not do to write effective emails.
.
When should you use 'Reply ALL Option'?
Only when you want the information to be passed on to everyone.
Can emails be easily misunderstood?
YES


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