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unit 5&6: shipping and import and export
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Sorry! I didn't answer you call. I .... you call. I didn't hear the phone ringing
missed
Sorry! I couldn't hear you. The lines was....
cut off
You can call her directly if you know her ......
extension number
The line is busy. May I put you ....?
on hold
it's important to create a............................. in a job interview
positive impression
it's urgent. Please call me ....
as soon as possible
You must ..... the calle. Say who is calling
announce
To open a second factory, we need somebody to make a large .....
investment
This company isn't ...................... Don't trust them. You may lose a lot of money
reliable
I'm in a meeting. Please don't......... any calls
transfer
The money a company makes is the ....
profit
If the goods are damaged, you can complain to the ...
supplier
A large ship is called...
vessel
The place a ship begins its journey is called
port of origin
What are you doing? I'm asking for a ...... I want to know how much money 3 black-and-white photocopies are
quote
This service is ....... You don't have to pay anything
Free of charge


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