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COMPLAINING
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John is so helpful, he always goes the ............ (e. m)
extra mile
A synonym for ´´complain´´
vent/moan/kick off (about sth)
We received such a.........(terrible) service in that hotel last week, I took it up with the manager right away!
appalling/awful 
That second-hand car dealership down the road is so d....... Nothing they do is ever above-board. Totally untrustworthy!
dodgy
I´m always careful to check the ......print before I make a purchase when I´m online shopping. You never know and better safe than sorry!
small/fine (print)
satisfied / ..........(negative)
dissatisfied
I´m going to take this ..... with my lawyers and I´m never making a .........here again! You deserve to be sued!
(take sth) UP // purchase
Have I ever been ripped-off? Well, one incident ...... to mind.
springs
The waiter has just ...........wine all over my new shirt!
spilled/spilt
I vented to the hotel manager because I didn´t receive my ........call at 5am!
wake-up
I demanded a .......... because of the lack of hygiene in my room. Luckily, they gave me all my money back and a 10% discount voucher for my next stay!
refund/reimbursement of money or funds
Everything is above-...... about that company, there is nothing dodgy whatsoever about them!
above-board
You need to check the returns-p....... before you buy those jeans!
returns-policy
I find that salesman to be extremely trust..... I´ve never had a bad experience with him.
trustworthy


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