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Work Experience Problem Solving
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Your bus is running late and you're going to be 15minutes late to work experience
Call your supervisor or colleague. Apologise when you get there
The manager has given you the address but you don't know where it is.
Use citymapper or google maps to check the route before you go. See if you can practice the route
You're not sure if you need to bring lunch to work experience
Ask your work experience manager or bring some snacks just incase
You need to book a taxi home but aren't sure what time you'll finish work experience
Wait in a nearby cafe for your taxi. Ask your manager if you can call a taxi 20minutes before the end of work
You've been told to make 30 copies of a letter but you don't know how to
Ask someone to show you. Ask for clear instructions and write them down
The manager wants you to do 5 tasks today but you're worried you won't remember them all
Ask them to write them down. Write them down and tick each task you finish. Write them down and ask the manager to check your list before they go
A customer asks if you have a first aid kit and you know there's one behind the desk. What do you do next?
Ask if the customer needs a first aider. Speak to another member of staff and get the first aid kit
Someone at work experience keeps being rude and mean to you
Speak to the manager at work experience. Speak to your HLTA or Angela at college
You forgot to bring a pen to work experience
Ask someone if you can borrow one. Keep a spare pen in your bag
It's the night before work experience and you're scared you'll forget something
Write a list and check your bag in the morning. Pack your bag the night before and leave it close to your door
You feel sick at work experience what do you do?
Drink some water. Speak to your supervisor and ask to go home. Call someone to pick you up
You're not sure what to wear to work experience
Ask your HLTA for advice. Ask the work experience manager. Think about what kind of work you will be doing
Your work experience manager complains you are completing work slowly
Explain that sometimes you need extra time to complete a task. Speak to your HLTA about it
Your work experience manager hasn't responded to your email
Email them again. Call them and ask
You aren't enjoying your work experience
Speak to your HLTA. Try and remain positive if you only have a few days left
You really enjoyed your work experience and want to work there when you finish college
Speak to the work place manager about any job vacancies. Look at similar jobs at other companies
You come to work experience and you're early
Ask if you can start early and finish a bit earlier, wait in a nearby cafe or park if it's daylight
You have been asked to work at the tills but you have never done it before
Ask if you can watch someone first. Ask for written instructions. Smile and have a go. Ask for help when you need it
You're feeling nervous about meeting new people at work experience
Smile and be polite. Say hello to people.
You overhear someone saying a joke which is rude and makes you feel uncomfortable
Speak to the work experience coordinator. Don't bottle it up
You know you should get an early night before work experience but you want to watch tiktok
Get an early night and watch tiktoks another time
You get on the bus and realise it's the wrong bus route. What do you do?
Speak to the driver and ask where the bus is going. Look on citymapper to see what route to take