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Feedback at Work
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Give an example of destructive criticism.
Answers Vary
Give an example of constructive feedback.
Answers Vary
Give an example of praise.
Answers Vary
Your supervisor tells you "Please do not use your personal phone in front of the customers." What would you do next?
Answers vary
Your supervisor tells you "I noticed the edges of the tables are still dirty, you need to make sure you are wiping both the table tops and the edges." What should you say?
Thank you for letting me know, I will make sure to wipe both the table top and the edges.
What type of feedback is this? "The shelves look great! They are so clean and well organized."
Praise
What type of feedback is this? "I noticed you seem to be having trouble folding the clothes, let me show you."
Constructive Feedback
What type of feedback is this? "Please make sure you are coming to work with a clean uniform."
Constructive Feedback
What type of feedback is this? "Have you ever been on time in your life?"
Destructive Criticism
What type of feedback is this? "The expectation here at work is that you will arrive on time."
Constructive Feedback
What type of feedback is this? "you need to be more polite and more welcoming to the customers.”
Constructive Feedback
What type of feedback is this? "The way you took initiative and helped out with the filing today really helped our team."
Praise
What type of feedback is this? "You never do anything right."
Destructive Criticism
True or false: It is best to ignore destructive criticism.
True
True or false: The purpose of feedback is to help you improve your performance at work.
True
When someone tells you what you are doing well, it is called _____.
Praise
When someone is trying to help you learn or improve yourself by pointing out what you can do better, it is called _____.
Constructive Feedback
When a person is purposely trying to hurt your feelings, they are using __________.
Destructive Criticism
True or False: To be successful in the workplace, it is important to accept constructive feedback from your boss.
True
True of False: Constructive feedback is used by managers as a learning tool to help employees become better workers.
True
True or False: It is best to ignore all types constructive feedback.
False
True or False: We are exposed to feedback at work, in school, and in our personal life.
True