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Booking Multiple Rooms
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A party mix of 2 adults from different residences and 4 kids wants to book 2 rooms. Do we need to use Travel With to book this reservation?
Yes, we will create 2 separate reservations and link them using Travel With.
A guest with an existing reservation wants to add a room. The modified party mix is 4 adults and 4 kids. Do we need to use Travel With to modify the booking?
Yes, with 3+ adults we will need to create a separate reservation for the new room and new guests. Then we link with TW. We do NOT modify the existing booking.
A guest with 2 rooms wants to add an adult to the reservation. The modified party mix is 2 adults and 4 kids. Do we need to use Travel With to modify this booking?
No, we can simply add the adult to the existing reservation. We do not need to create a separate reservation and link using TW.
A party mix of 3 adults and 2 kids wants to book two rooms. Do we need to use Travel With to book this reservation?
Yes, we will need to create two separate reservations and link them using Travel With.
A party mix of 2 adults from one residence and 5 kids wants to book two rooms. Do we need to use Travel With to book this reservation?
No, we can book both rooms on one reservation.
We can suppress a confirmation to support a surprise reservation. True or False?
False - We cannot support a surprise reservation.
What is the maximum number of reservations we can book using Travel With?
We can book up to 9 reservations with TW. If we need to book 10+, we will need to request permission to transfer the call to Groups/Conventions.
We can book more than one type of room on one reservation. True or False?
False - We can only book ONE type of room per reservation.
What does Travel With tell the resort?
It alerts the resort that the groups that have been linked by TW are traveling together and they have requested connecting rooms.
Travel With is a feature in which Disney system?
Passport
When we use Travel With, what must each reservation have in common?
At least one travel date and they must be the same resort
When booking multiple rooms, the correct __________ for each party traveling in the group must be entered.
Address
Two rooms on one reservation do not require a Travel With number. True or False?
True - We do not need to use Travel With when we book two rooms on one reservation.
We can book more than one room on one reservation at our Other Great Accommodations. True or False?
False - We can only book ONE room per reservation when the guest is staying at one of our Other Great Accommodations.
We can always guarantee a guest connecting rooms. True or False?
False - Not all room categories connect, so we cannot always guarantee connecting rooms.
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