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Starting a Phone Call
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Delimiter between question and answer:

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  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.

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I'm calling about our sales meeting next Monday.
 
stating the reason for the call
 
introducing yourself to the receiver(formal)
 
checking the number
My name is Susan Clark.
 
introducing yourself to the receiver(formal)
 
stating the reason for the call
 
checking the number
I'm calling from Global Ltd.
 
introducing yourself to the receiver(formal)
 
stating the reason for the call
 
asking to speak to somebody
Sarah speaking.
 
introducing yourself to the receiver (informal)
 
checking the number
 
stating the reason for the call
Robert here.
 
introducing yourself to the receiver (informal)
 
introducing yourself to the receiver(formal)
 
asking to speak to somebody
I'm calling to confirm our Zoom call next Tuesday at 9:00am.
 
stating the reason for the call
 
introducing yourself to the receiver (informal)
 
asking to speak to somebody
Is this 275 304 881?
 
checking the number
 
stating the reason for the call
 
asking to speak to somebody
This is Susan Clark from Global Ltd.
 
introducing yourself to the receiver(formal)
 
introducing yourself to the receiver (informal)
 
stating the reason for the call
Good morning. Global Ltd. How may I help you?
 
operator answering the phone
 
stating the reason for the call
 
asking to speak to somebody
It's Jack.
 
introducing yourself to the receiver (informal)
 
checking the number
 
introducing yourself to the receiver(formal)
I'd like to speak to Brian Jones, please.
 
asking to speak to somebody
 
stating the reason for the call
 
stating the reason for the call
Could you put me through to Steven Miller, please?
 
asking to speak to somebody
 
introducing yourself to the receiver (informal)
 
stating the reason for the call
Could I speak to Sarah Jones, please?
 
asking to speak to somebody
 
introducing yourself to the receiver (informal)
 
introducing yourself to the receiver(formal)
Is Oliver there?
 
asking to speak to somebody
 
stating the reason for the call
 
introducing yourself to the receiver (informal)


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