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Communication Do's and Don'ts
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Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






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Look at the person speaking
Do!
Hum, sing, or make noise
Don't
Ask speaker what was said, if I didn't hear it
Do
Make sure I can hear the speaker
Do
Talk over the person speaking
Don't
Keep my body still
Do
Keep talking without giving others a turn to talk
Don't
Nod my head to show that I hear what is said
Do
Wait quietly for my turn to speak
Do
Think about what I want to say
Do
Listen to other noises in the room
Don't
Wiggle my fingers or tap my feet
Don't
Think about what the other person is saying
Do
Look away from the speaker
Don't
Ask questions if I don't understand
Do
Answer questions when speaker is done
Do
Talk to someone else who isn't the speaker
Don't
Give each person a chance to talk
Do
Pay no attention to the speaker
Don't
Walk away when the speaker starts talking
Don't