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What should I do if a transaction is on a DI hold with category : DD and sub category : CRR and the CRR alert is already under ECDD Review?
Follow Customer Interview Article (Article 000005139 - Stage number 5)
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What all information will I collect while conducting the customer interview for ADI Hold?
Purpose, Relationship, Occupation, Source of Funds, why they typically use MGI (Article 000004984 - Open the interview form and get the details)
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What could be the possible reasons that will help us deem a sanctioned country alert as obvious false positive?
Reasons mentioned on Data Collection and note creator tool Article 000004984 - Stage 5 under Sanctioned country Data Collection Process
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If a trnx is on DL Hold- Category AG and Sub Category : Global List and it is a potential match and the sender requests a refund. I should refund it as Closed/Refund/Non-issue
No. (Article 000003625)
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Which are the hold types that are to be worked in Actimize?
GWL, DW, DL, SC, DI, ADI/AA, PR, CRRS (Article 000005147)
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What action will you take if you identify a true match on a transaction that is on DL Hold : Category : AG and Sub Category : Subpoena
Refund the transaction (Article 000003423)
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If there is not additional hit information available to be compared with Alerted party information what will you do?
Escalate to L1C (Article 000003625) (Potential WC Match section)
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If a sender (non-alerted party) requests a refund and trnx is on DI: Interdiction Interception Hold, how will you disposition this alert in Actimize?
Closed/Refund/Non-issue (Article 000005139) (Step 6 of process)
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Can I solely determine a WC alert as false positive based on the descriptor info that confirms hit's imprisonment?
No-It is also possible to see a person on a WC hit sentenced to imprisonment by a court order, however it does not mean that the person on the hit was captured.
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What will you do if you are unable to determine a PR: PEP hold as true match/false positive and customer agreed to wait for Compliance (higher-level) review?
I will keep the transaction alert pending by placing the alert in Pending PEP queue for Compliance review (Article 000005139)
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What is the hold type that has been created to fulfill AMLD4 (The 4th Anti-Money Laundering Directive) requirements?
AI: AML Interception Hold (Article 000005147)
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What action will you take if a transaction is on dual hold i.e. CRRS + IY?
Process a refund and will not conduct the interview (Article 000004924)
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Which attribute will not be available for IWL hold type but can be available for WC hold type?
Descriptor and Deceased Date (Article 000003614). If the hit party is deceased the alert will not be generated as IWL is internally created by MGI.
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Which are the hold types that can not be dispositioned by us as L1A or L1B? (SC Hold, AI Hold, WC Hold, IWL Hold - select one out of these)
SC Hold (Article 000004218)
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What are the attributes that are considered as Strong Criteria while doing Personal Data Comparison (PDC)?
DOB, Deceased Date, Descriptor information and ID(only when it is true match) (Article 000003614)
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If the transaction is on CRRS hold and you complete the interview and identify the activity as high risk, how would you disposition this alert
I will dispose it as EDDCollected_TxnRefund_ECDDPending in Actimize (Article 000004924)
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