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When using Stack Ranking, usually the top 20% of employees are the future _________.
managers
Some companies don't use stack ranking because they think it has a _________ effect on performance.
negative
one argument for the system of stack ranking is that it increases employee _____________.
motivation
stack ranking is popular, but it is also c___________.
controversial
Many companies have systems to rate their employees ___________, such as Stack Ranking
performance
to make someone feel pleased and contented
satisfy
looking after somebody or something
care
to need something for a particular purpose
require
to believe something will happen
expect
giving or showing strong support for a company or brand
loyalty
something companies supply - not products
services
(choose the right word) I've had a highly required/productive week and done everything non my list.
productive
(choose the right word) note that delivery/care times may change during the holiday period.
delivery
(choose the right word) If you are not 100% expected/satisfied with the item, we will replace it or give you your money back
satisfied
(choose the right word) Is there a way to produce/deliver this in a smaller size?
produce
(choose the right word) whatever you require/satisfy, we can supply it to you within 24 hours.
require
(choose the right word) our aim is to exceed your expectations/satisfaction every time.
expectations
(choose the right word) It's a caring/loyal company which wants to make customers happy.
caring
We regularly do market research to find out about levels of customer ________ with our products.
satisfaction
The results show that we're not always meeting people's ___________.
expectations
In this company we really ________ about our customers and we're always thinking about how to make them happy.
care
I'll just put you through to customer ___________. They should be able to help you.
service(s)
First of all I need to find out about your _________. what exactly do you need?
requirements
Once you've built good customer ________, they will keep coming back year after year.
loyalty
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