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GRADE 11
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The hotel staff are friendly and COURTEOUS.
DISCOURTEOUS
What is Thanh Ba Post Office equipped with?
Thanh Ba Post Office is equipped with advanced technology and a spacious pretty place for transaction.
What services are offered at Thanh Ba Post Office?
Mail and Parcel Service, Express Money Transfer, Phone Calls and Faxes, Press and Distribution and Flower Telegram Service are services at Thanh Ba Post Office.
According to the text, what are three different ways of sending a letter?
They are sending by air, surface mail and the Express Mail Service.
What will you have to do if you want to get your newspapers and magazines delivered to your house?
If we want to get our newspapers and magazines delivered to our house, we have to subscribe.
What is the Messenger Call Service used for?
The Messager Call Service is used for notifying the recipient of the time and place to receive the call.
If you want to send a document and do not want to lose its original shape, send it by a fax machine. A. unique B. outdated C. changed D. imaginative
C
This speedy and secure service of transferring money can be useful. A. rapid B. hurried C. careful D. slow
D
Our well-trained staff are always courteous to customers. A. helpful B. rude C. friendly D. open
B
Thanh Ba Post Office has a spacious and pleasant front office. A. large B. beautiful C. cramped D. open
C
Don't .................. to go out early to buy your daily newspapers. Just subscribe to your favourite newspapers and magazines and we will have them ................... to your house early in the morning.
bother/ delivered
Fax transmission has now become a cheap and convenient way to transmit texts and graphics over ..........................
distances
Don't bother to go out early to buy your daily newspapers. Just ............... to your favourite newspapers and magazines and we will have them delivered to your house early in the morning.
subscribe
Fax .................... has now become a cheap and convenient way to transmit texts and graphics over distances.
transmission
If you want to send a document and do not want to lose its ........ shape, our ................. service will help you.
original/ facsimile
Besides the ......... telephone call service, our Post Office provides the Messenger Call Service.
ordinary
Just imagine your relatives are living over one thousand kilometres away from you and you want to send them some money quickly. This ............. and .............. service for transferring money can be useful.
speedy/ secure
They also have the Express Mail Service and your EMS mail will be ...... in the shortest possible time.
delivered
The maximum weight limit of a ................is 31.5 kg. We offer a very ............ rate for parcels under 15 kg.
parcel/ competitive
You can choose to send your letters by air or ................... mail.
surface
We offer the best services with a well-trained staff, who are always thoughtful and ............... to customers.
courteous
They offer the best services with a ................ staff.
well-trained
Thanh Ba Post Office has a ......... and pleasant front office.
spacious
Thanh Ba Post Office is ..... with advanced technology.
equipped
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