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Clarifying & Responding Diplomatically
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  • The first answer in the multiple choice question must be the correct answer.

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Answer the question: Why should doctors avoid emotional reactions during public panels?Then check the answer.
To maintain trust and professionalism.
True or False: Saying "I don't know" politely is better than guessing in a medical panel.
True
Complete this diplomatic sentence: "I ______ your concern; here's our perspective."
Appreciate
Give an example of a polite opening phrase when answering a tough question. Then check the answer.
Thank you for raising that issue.
Answer the question: Why is clarifying questions important during a panel?Then check the answer.
To avoid misunderstandings and answer accurately.
Answer the question: If someone asks something very controversial, what's a good tactic? Then check the answer.
Stay calm, redirect if needed, focus on facts
We might have to agree to differ on that point.
 
Diplomatic Response
 
Handling Challenging Questions
 
Clarifying
I’d be happy to clarify that point further if needed.
 
Clarifying
 
Handling Challenging Questions
 
Diplomatic Response
Let's stay focused on the facts available at this time.
 
Handling Challenging Questions
 
Diplomatic Response
 
Clarifying
It’s important not to speculate without solid evidence.
 
Handling Challenging Questions
 
Diplomatic Response
 
Clarifying
Let’s look at the data to answer that precisely.
 
Clarifying
 
Diplomatic Response
 
Handling Challenging Questions
That's beyond the scope of today's discussion, but we can follow up after this session.
 
Handling Challenging Questions
 
Clarifying
 
Diplomatic Response
We acknowledge the difficulty of this situation..
 
Diplomatic Response
 
Clarifying
 
Handling Challenging Questions
While I see your perspective, the evidence suggests otherwise..
 
Diplomatic Response
 
Clarifying
 
Handling Challenging Questions
I appreciate your concern; let's explore that further..
 
Diplomatic Response
 
Clarifying
 
Handling Challenging Questions
Thank you for raising that issue — it's crucial to address...
 
Diplomatic Response
 
Handling Challenging Questions
 
Clarifying
Let me make sure I grasp your question...
 
Clarifying
 
Diplomatic Response
 
Handling Challenging Questions
If I understand you correctly, you're asking...
 
Clarifying
 
Diplomatic Response
 
Handling Challenging Questions
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