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When we are rescheduling an appt. in NextGen, we should copy and paste the appt?
False
What is the Hold Time for ADCS?
20 to 30 seconds
When a patient calls in wanting to cancel an appt. What should be the probing question to ask that patient?
Would you like to reschedule the appt?
What tool do we use to look up for an available appt?
Scheduling Dashboard
What tool will let us know if the insurance is accepted or not?
Credentialing
When would I use NextGen to schedule an appt?
When the SDND tools is not allowing us to book the appt
How many tabs do we use in the SDND tool?
2 tabs
When offering an appt. what do we need to tell the patient?
Date, Time, Provider & Location
How do we read guidance?
Top to bottom, Left to right
Based on the insurance hints, in the capitated insurance tab. It tells us that Humana MCR GP PPO is Cap or FFS?
False
Where can we know if a provider does free cancer screening?
SDND Tool
What would be the title of the appt for Free Cancer Screening?
Free Skin Cancer Screening
Do we offer an appt first or do we check the guidance first?
Check the guidance first.
When would be the only times we use NextGen to schedule an appt?
When the SDND tool is not allowing us and also when it is a new patient.
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