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Writing an email
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Delimiter between question and answer:

Tips:

  • No column headers.
  • Each line maps to a question.
  • If the delimiter is used in a question, the question should be surrounded by double quotes: "My, question","My, answer"
  • The first answer in the multiple choice question must be the correct answer.






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What do we use to end the email?
The writer's signature
NATO, WHO, FTI, and e.g. are _________.
abbreviations
'How are you?', 'How's it going?', 'Thanks for getting back.', and 'Hope you're having a great week'. are _________
informal expressions
'Thank you for your enquiry' is a(n) ________ expression.
formal
Which expressions are formal? 1. Hi Sam, 2. Dear Sir or Madam, 3. Sincerely yours
2. Dear Sir or Madam, 3. Sincerely yours
'We look forward to hearing from you' is used at the beginning of the email.
FALSE. We use this expression to close the email.
'I hope this email finds you well' is .......?
a formal expression
TRUE or FALSE. We use contractions when we write an email to a manager or an important client.
FALSE
TRUE or FALSE. Emails in business can be formal or informal.
TRUE
Which expressions can be used in informal emails? 1. See you soon, 2. I need your info asap. 3. Thank you for your enquiry. 4. It's me again!
1. See you soon, 2. I need your info asap. 4. It's me again!
Which expressions can be used in both formal and informal emails? 1. Cheers, 2. Best wishes, 3. Regards, 
2. Best wishes,  3. Regards,
'To whom it may concern' is a(n) formal / informal expression.
formal
TRUE or FALSE. 'To whom it may concern' is used when we know exactly the receiver.
FALSE
TRUE or FALSE. We use complete words and complete sentences for formal emails.
TRUE
TRUE or FALSE. All types of emails start with 'Dear...'
FALSE. We can use Hi..., Hello..., Good morning..., etc.