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What is feedback?
Telling people what we think of their performance and how they should do it better
What is 'the process of planning and controlling how much time to spend on specific activities'?
Time management
What is 'the effort of a group to achieve a common goal or to complete a task in the most effective and efficient way'?
Teamwork
What word means 'a document confirming that someone has reached a certain level of achievement in a course of study or training'?
A certificate
The skill of sharing information with other people effectively is what?
Communication
A person who is good at directing and guiding a group of people, has what kind of skill?
Leadership
What is criticism?
an opinion given about something or someone, usually a negative opinion
Which word means 'willingness to change or compromise'?
Flexibility
What word means 'the ability to control one's feelings and overcome one's weaknesses'
self-discipline
What kind of skills are learnt in school?
Hard skills
What does empathy mean?
the ability to understand and share the feelings of another
Give three examples of soft skills
communication, flexibility, self-discipline, teamwork, time management, presentation skills, leadership, empathy, ability to take criticism
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