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Telephone expressions - difficulties and distrac ...

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    Business phone calls are often disrupted. What response would you use in the following situations?
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  • The other person just won't stop talking!
    Anyway, I won't keep you any longer. Speak to you soon.
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  • You gave the caller a lot of information very quickly.
    Okay? Did you get all that?
  •  15
  • You think you misunderstood the information the other person just gave you.
    Can I just check that with you?
  •  15
  • The caller gives you their name - it's unpronounceable!
    Sorry, could you spell that for me, please?
  •  15
  • Someone else is trying to call you.
    Look, I've got someone on the other line. Can I call you back?
  •  15
  • Your boss wants a word with you - now!
    I'll have to go, I'm afraid something's come up.
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  • There's a lot of noise right outside your office.
    Sorry, could you speak up a little?
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  • Your colleague leaves a few seconds later.
    Sorry about that. Where were we?
  •  15
  • A colleague wants you to sign something.
    Excuse me a moment.
  •  15