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Where did the writer find the holiday?
In a brochure
Where did he stay? (Continent)
Europe
How long did he wait at reception
15 minutes
What didn't work
Shower
In which room did he stay?
308
Who came to fix the shower
Engineer
What did the writer give the engineer
tip
To which room did the writer move
405
Why did the receptionist agree to move the writer?
He got a large tip
What was different in the new room?
Twice the size, comfortable bed, view of the city and a working shower
