Share Tense Builder: Travel Agent Edition
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Describe what you usually do when a client wants to change their flight.
Simple Present
Talk about how your agency handles last-minute cruise bookings.
Simple Present
Explain what you say when you answer the phone.
Simple Present
Describe the kinds of questions clients often ask you about baggage.
Simple Present
Say what you do when a client misses their flight.
Simple Present
Talk about the process you follow when confirming a cruise reservation.
Simple Present
Say how your agency communicates with airline representatives.
Simple Present
You’re currently speaking with a client who’s panicking about a canceled flight—what are you doing?
Present Continous
A client is on hold—what are you doing while waiting for the cruise line to pick up?
Present Continous
Describe what your coworker is doing right now in the office.
Present Continous
You’re in the middle of booking an international cruise—what are you double-checking?
Present Continous
A colleague is helping a couple reschedule their honeymoon—what is she doing?
Present Continous
Your manager is talking to an airline representative—what is she asking?
Present Continous
You’re training a new employee this week—what are you teaching them?
Present Continous
A client called yesterday with a complaint—what did they say?
Simple Past
Talk about the last time you booked a group flight.
Simple Past
