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Returning a product to a store

  •  English    16     Public
    Review vocabulary and information in a return policy
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  • List 3 things you need to do to return a product.
    You need a receipt, the original packaging and it should be in new condition.
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  • How long do you usually have to return a product if you don't want it? 2 days, 30 days or 1 year., 1 year
    Usually you have between 14 days and 3 months. This is different for each store. Some products you have a longer return time.
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  • Name 1 store that lets you return a product without a receipt.
    Answer will vary - Costco, Home Depot etc.
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  • What is a refund?
    get money back in your bank or credit card.
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  • What is an exchange?
    you get another product that is similar to the one you are returning.
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  • What is in-store credit?
    You get store money to buy something else in the store.
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  • Can you return an item if it broke in your house?
    No, only if it is defective or broken before you took it home.
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  • The store will take clothes after you have worn them?
    No, only if you have not worn the clothes.
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  • What does it mean "original packaging"?
    The items need to include everything that came with the object plus the box.
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  • Should the tags stay on clothing I want to return?
    Yes, the tags should stay on the clothes.
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  • What is a warranty?
    The company gives a warranty for 1-2 years.
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  • What is the problem is an item faulty?
    The item is not working or broken.
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  • What is a receipt?
    It gives information about the products you bought including the date, price and name of the store.
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  • Is an extended warranty 2 months?
    no an extended warranty lasts 2-5 years or more.
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  • What is a clothing tag?
    It is on the inside of the clothes
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  • What is a sale item?
    It is something that is on a discount or at a lower price.
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