Share Thomas Kilmann Conflict Model
Save to Folder
What are the two dimensions that the Thomas Kilmann model of conflict management is based on?
The two dimensions are assertiveness and cooperativeness.
How many conflict management styles are there?
The Thomas Kilmann model of conflict management organizes five conflict management styles
What are the conflict management styles described in the video?
The five conflict management styles are competing, accommodating, avoiding, collaborating, and compromising.
What is the key characteristic of the competing style, and when is it appropriate to use?
The competing style is a win-lose approach that focuses on assertively achieving your own goals without seeking cooperation.
Which approach works when the issue is trivial?
The avoiding style is effective when the issue is trivial, you have no chance of winning, or the atmosphere is emotionally charged.
What are the potential benefits of the collaborating style?
The collaborating style is a win-win approach that can be effective for complex scenarios where a new or innovative solution is needed.
What are the potential drawbacks of the collaborating style?
It requires a high degree of trust and can be time-consuming to reach consensus.
In what situations is the accommodating style an effective approach?
The accommodating style is effective when the other party is the expert with a better solution, or when preserving future relations is important.
Which approach requires a moderate level of assertiveness and cooperation?
Compromising is moderate in both assertiveness and cooperativeness.
What are the potential downsides of the compromising style?
The potential downside of the compromising style is that neither party really gets what they want.
