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List the article where I can find the list of scenarios where am not required to work with customer profile
Customer Profile Process (Article No. : 000003896)
Where will I see the latest changes made on any article in knowledge ?
Chatter
Where will I check all the procedures that we need to follow while handling a customer's query
Knowledge
We do a silent visual check while verifying the customer's profile and do not ask the verification questions to the customer. (True/False)
True
What is the payout currency in Maldives?
Rufiyaa (MVR)
Under Advance Search drop down in Salesforce, what is the customer tab used for ?
To look up for Customer Profile
Under Advance Search Drop Down in Salesforce, what is the Money Transfer tab used for
To look up for transactions
