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HOW DO YOU KNOW IF YOUR MEMBER IS ACTIVE
EFFECTIVE TO DATE 12/31/2199
TO ASSIST MEMBER WHICH POLICY DO WE USE
MEDICAL
WHAT IS THE FIRST CASE YOU CREATE
PARENT
FOR A PARENT CASE DO YOU CLICK ON INQUIRY
FALSE
HIPAA VERF CONSIST OF ZIPCODE
TRUE
WHEN A MEMBER THEY CALLED ON 7/3/23 WHAT SCREEN CAN WE FIND THAT INFORMATION
TOUCHPOINT
WHAT ARE THE WAYS MEMBER CAN REQUEST AND ID CARD
MAIL EMAIL AND FAX
PAPER CLAIM STARTS WITH 23
FALSE
NEXT BEST ACTION IS A GOOD TOOL USE
TRUE
WHERE CAN YOU FIND THE MOOP
BENEFIT SUMMARY
