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English 24 Public

Solar industry

Study Slideshow

The Cx is talking rudely to you . What should you say ?

This is a professional call. I request you to not say so.

Solar is expensive

Solar pays for itself ( 60-70% ) - No upfront cost- meet manager - free property assessment - finance

I don't want solar.

May I know the reason please.

Where are you calling from.

I am calling you from an international contact centre and we are working for a solar company based in...........

Where did you get my details from ?

I got your details from data base management company.

I am off grid.

Pitch for batteries

Solar is too expensive.

Solar pays for itself. You must be paying high electricty bills. By going solar you can immediately save upti 60-70%

What will your manager do ?

He will assess the property's roof and check your elgibility. He can guide you about system size, rebates and savings. ( no obligation qoute)

I am very busy.

This is just a free property assessment for 15 - 20 minutes,

So, Solar is free.

No, Solar isn't free. But Solar is affordable because of rebates, finance options and with 60-70% saving on your power bills - Solar pays for itself.

Why do you need these details ?

I don't wish to waste your time and my manager's time . I am grabbing these details to ensure that my manager can come prepared .

What is FIT

feed in tariff

The CX is asking about your personal details.

Reminder : Professional call.

The Cx says that I do have solar on my roof.

( Pitch for batteries, are you still paying high solar bills )

I have business partner,

Request them to be available for appointment or convince them.

My business operates at night,

It's okay . Solar will save your battery during the day and you can use it at night.