"One thing that I hate is people______ talk during a movie.”
who
15
Mention three relative pronouns
which/who/that
10
Complete the next relative clause with a noun clause: "One thing that I hate is _________________."
Sample answer: when people speak too loud during a movie
20
One thing ____ bothers me is _____ my friends don't show up on time.
that/when
15
"________________ is one thing that bothers me at home."
Sample answer: Bad internet connection
15
Back off! You're _________ on my nerves!
getting
10
Which is this type of complainer?
A whiner
15
Mention three strategies for complaining in a polite way.
Open answer
15
Role Play Conversation: Choose one of your teammates to role play this situation:
-You've been patiently waiting for your food for almost an hour; you realize the waiter brings you the wrong order.
-Make a polite complain.
Open answer
20
Role Play Conversation: Choose one of your teammates to role play this situation:
-You've been waiting in line for a long time, and someone suddenly cuts in front of you.
-Make a polite complaint
Open answer
20
In a formal letter/message of complaint, it is recommended to use...
Passive voice
15
Change the next direct question into an indirect one:
Will Airlines ever stop losing passengers’ luggage? (I wonder…)
I wonder if airlines will ever stop losing passengers' luggage.
15
Why can’t I use my cell phone in an elevator? (The thing I don’t get is…)
The thing I don't get is why I can't use my cell phone in an elevator.
15
Mention three adjectives describing "confused feelings".
baffled, mystified & stunned
15
Mention three adjectives describing "sad feelings".