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MSSC Introduction to Quality Tools
Game Code: 810418
English
15
Public
MSSC-M2 CPT 4.0 - Quality Practices & Measurement
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Adam Storms
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What ensures that the inherent quality of the data is characterized by its accuracy, precision, bias, level of error, etc.?
Data quality
15
What is the purpose of the Root Cause Analysis, other than asking "Why?" five times? Find the cause and
create corrective actions
15
Possible solutions to quality defects can sometimes be determined using __________ historical data.
Equipment
15
Stating the problem is the first step in root cause analysis. Why is it important?
gives the team a target or focus.
15
When performing a Root Cause Analysis, what should be done before taking corrective action?
Find the cause of the defect
15
Control charts are used to determine __________.
The process capability
15
During the planning phase of the PDCA cycle, __________ are very helpful.
Cause and effect diagrams
15
Determining which problems to work on first based on frequency of occurrence, you would use this type of chart?
Pareto chart
15
What is the purpose of the seven tools or charts that can be used during the process of the root cause analysis?
Guidance
15
Which of the following is not used as a problem analysis tool?
Shipping manifest
15
Who should be free to add their ideas and input during the entire process?
Production members
15
Where is the problem or goal located on each of the cause and effect diagrams?
Right side
15
Writing down the problem statement and drawing a box around it is the first step when creating a __________ diagram.
Cause and effect
15
Pareto has two chart measurement components; they are cumulative and __________.
Frequency
15
When should the Pareto principle be applied? To identify
failure costs
15
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