I'm sorry about that.
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I understand your frustration.
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Apologising
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Let me help you
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Offering help
Could you explain that, please?
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Can you tell me exactly what happened?
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Let me see what I can do.
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I'll fix it right away.
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I can imagine how you feel
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I apologise for the inconvenience
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Apologising
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I'm sorry to hear that
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