What is City of Irvine TRIPS?
TRIPS is a ride service for people who cannot drive. You can call to schedule a ride.
Who can use City of Irvine TRIPS?
Adults with disabilities and seniors who cannot drive themselves
I have to cancel the ride I scheduled. WHEN do I need to cancel so I don't get a strike?
24 hours before pick up time (1 day before)
Oh no, I forgot to cancel my trip. How many strikes do I get?
You forgot to cancel. You get 1 strike.
Why do people have to cancel their TRIPS ride sometimes?
Get sick, plans change, emergencies
How many strikes do you get before you cannot use TRIPS service anymore?
3 strikes, you're out!
I scheduled a TRIPS ride for 3:00 at Legacy Education but I was not ready. The van left without me. Do I get a strike?
Yes, if you do not show up at your pick up time, you get 1 strike.
I want to schedule a TRIPS ride to The Irvine Museum. What information do I need to prepare before I make a phone call?
Time/date, address/cross streets, pick up location and drop off location
I want to schedule a TRIPS ride after school on Wednesday. What time should the driver pick me up from IATP campus?
12:00PM (Wednesdays are a minimum day.)
I want to schedule a trip afterschool on Thursday. What time should the driver pick me up from the IATP campus?
3:00PM
Can you use an app to schedule a ride? (Remember the story we read about Ross and Micah.)
Yes, some apps allow you to schedule a ride without talking on the phone.
