1. Greet the guests and show the menu
• Good evening, sir/ma’am. / • Welcome to Saigon Restaurant. / • May I show you our menu?
2. Ask if guests would like to drink something before the meal
• Would you like something to drink while you look at the menu?
3. Ask if guests are ready to order
• Are you ready to order, sir/ma’am? • May I take your order, sir/ma’am? • Would you like to order now, sir/ma’am?
4. Take the orders: Ask for appetizer or main course orders
• What would you like for your appetizers/main courses?
4. Take the orders: Ask guests about dessert?
• Would you like anything for dessert?
4. Take the orders: Ask guests if they want drinks
• Anything to drink?
Recommend the dishes: Guests say
Guest: What do you recommend? / What is today’s special?
Recommend the dishes: Waiter says
Waiter: Would you like to try … ? / May I suggest …?
5. Confirm the orders
• Alright, let me repeat your orders. • Chicken soup, beef steak and a glass of beer. Is that correct? • Will there be anything else?
6. Close the orders
• Thank you, sir/ma’am. • I’ll have your order in a few minutes.
How do guests order food politely?
I’ll have … / I’d like …
How do guests refuse politely?
No, thanks. /Not today, thanks.
